[RECRUITMENT] INTERNATIONAL CUSTOMER SERVICE STAFF

February 2, 2025
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INTERNATIONAL CUSTOMER SERVICE STAFF

 

The Sun-wa group of companies is one of the pioneering technology-intensive trading companies for proved Japanese products. Through its 70 years of experience, with a gross annual sales amount of USD 2 trillion in 2023, Sun-wa has closely monitored the technological trends and developments of manufacturers across the wide array of Japanese industries. Over the past 70 years Sun-wa has developed vast product and technological knowledge. Combined with its extensive supplier network, Sun-wa has been able to provide value-added service to all of existing and potential customers. The global network of companies has also enabled Sun-wa to locate and introduce the best possible foreign products in Japan and almost countries around the world.

POSITION SUMMARY

To manage international trading activities of the company.

 

MAJOR RESPONSIBILITIES

  • To process international sales orders
  • To purchase the goods and materials from different countries through company net-work system
  • To manage goods receipt at warehouse in Hong Kong and Vietnam
  • To manage delivery schedule to meet customer requests
  • To arrange the shipments, import and export activities under VN customs rule in coordination with forwarders
  • To co-ordinate with other Departments for customer’s support (customer inquiries, complaints, credit problems…)
  • Any other tasks assigned by manager from time to time

 

JOB REQUIREMENTS

  • CV’s Language: English with portrait
  • Female, Vietnamese
  • University graduated(Foreign Trade University, Economics University, Hanoi University, University of Commerce… preferable)
  • Age under 30 years old
  • Good English communication, strong negotiation skills
  • Japanese: N2 equivalent (Business Japanese)
  • Smart and logical thinking, ability to work independently
  • Capable of working under high pressure
  • Trust, dynamic, hard-working and high responsibilities, eager to learn and good personality
  • Have strong passion and long term oriented career path in import/export, logistics and SCM business

BENIFICIARY PACKAGE

  • Successful candidate will be offered a GOOD REMUNERATION PACKAGE, and chances to work in a professional working environment
  • Working time: 8:00 ~ 17:00 from Monday to Friday
  • Working place : Handiresco, 521 Kim Ma Str., Ba Dinh, Hanoi

APPLICATION

  • Please send us your CVs in English (1-2-page CVs recommended) via email:
    • Ms.Tuyền: tuyennt@sun-wa.com.vn
    • Ms.Hà: hadt@sun-wa.com.vn
    • Ms.Oanh : oanhlp@sun-wa.com.vn